How can we help?

Sign in

Use your Ride Eats account. On the secure sign-in page, choose Browser to sign in without installing the Ride Eats app. Enter your email or full phone number including the country code, then your password, and authorize Send.

Send and share files

Add your files in Send, choose your transfer settings, and tap Get a link. Share the resulting link or QR code. You can manage your transfers from the Transfers tab.

Downloads and expired links

Files saved in Downloads can be opened again on your device. If a shared link has expired or its access has been removed, ask the sender for a new transfer or updated access.

Request data deletion

To request deletion of your Ride Eats Send data, email info@ride-eats.com with the subject “Ride Eats Send data deletion”. Include the email address or full phone number associated with your account and say whether you want specific transfers or all Send data removed. We may need to verify account ownership. Never send your password or verification codes.

The request can cover uploaded files, transfer details, recipient information, and Send account settings. Tell us separately if you also want your shared Ride Eats account deleted. Security or operational records may be retained where needed to meet legal obligations or prevent abuse. Deleted material may remain in operational backups until they are replaced, and copies already downloaded by recipients cannot be removed by Send.

You can also delete transfers in the app. Transfers in Trash remain for up to seven days unless removed sooner or expired. See the Privacy Policy for retention details.

Privacy and account help

For privacy questions, account access issues, or a deletion request, email info@ride-eats.com. Describe your request without sending your password or verification codes.